JUST A SINGLE SUPPLIER FOR ALL SPARE PARTS
Equipceramic proposes an after-sales service beyond regular standards provided by our skilled after-sales team who is permanently committed to the partnership promise of the best service. A 24/24-hour repair service, professional spare parts logistics, training proposal specific to each customer and upgrading for already existing installation are some of the services provided by our after-sales service.
Moreover, we provide our assistance either on site, in your native language, or through teleservice, for our facilities in Spain
SPARE AND WEAR PARTS
The prompt availability of spare parts is a basic condition for a better optimisation of the production flow and for shorter shutdown times.
EQUIPCERAMIC makes available more than 10,000 references of spare parts always in stock in our workshop.
Our high-quality spare parts and almost perfect logistics result in short shutdown times.
All our specific spare parts are manufactured in our workshop, this way ensuring a prompt delivery and perfect adaptation.
DIAGNOSIS AND INSTALLATION CONDITION
Revisions and maintenance interventions on site.
All relevant data on plant condition can be transferred through a secure system so they are analysed in real time in our EQUIPCERAMIC assistance Central:
– Direct access to machine data.
– Specialized intervention on technological installation, dryers and kilns.
– Fault elimination and process optimisation through direct dialogue.
UPGRADING MODERNIZING AND REVAMPING
EQUIPCERAMIC after-sales service will revise your machines and will issue reports with detailed information on the conditions of your facilities in order to propose you upgrading possibilities.
EQUIPCERAMIC revamping projects are the perfect solution for transformations and conversions aimed at adapting your machines/facilities to new products and to the last technological advances. Considering EQUIPCERAMIC machines are extremely flexible, you will obtain, in a very short period of time and with minimum expenses, the required tools to meet new demands.
We offer a laboratory service for industrial tests, according to the product to be manufactured, with a final really detailed report.
The EQUIFIRE test is developed by one of our process technicians in order to obtain data, in real operating time of different type of dryers, such as humidity, temperature and shrinkage.