CONTINUOUS SUPPORT TO OUR CUSTOMERS ALL OVER THE WORLD

Tranfer of data on the state of the factory at real time through a secure line.

All relevant data on the state of the factory can be transferred and analyzed through a secure line, at real time at the Assistance Station.

Equipceramic’s Equipservice offers a remote 365 day per year assistance service. Equipservice provides our customers with a remote direct connection to be assisted by our technicians at any time.
Services comprised by Equipservice are the ones below:

  • Breakdown detection.
  • Technical assessment.
  • Adjustments on recipes or edition of new ones.
  • Equipment setup.
  • Modifications on production outputs.
  • Kiln and dryer adjustments.